Privacy policy

Privacy Policy

Effective Date: August 5, 2026

Welcome to Nexio. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

Information We Collect

When you place an order, we may collect:

Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through our payment providers)
Device and browser information
IP address

How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide customer support.
Send order confirmations and shipping updates.
Improve our website, products, and services.
Prevent fraud and unauthorized transactions.
Comply with applicable legal requirements.

Payment Security

Your payment information is processed securely by trusted third-party payment providers. We do not store your debit or credit card details.

Cookies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic.

Sharing Your Information

We only share your information with trusted partners who help us operate our business, including payment processors, shipping providers, and website service providers. We do not sell or rent your personal information.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.

Your Rights

Depending on your location, you may have the right to access, update, correct, or request deletion of your personal information, subject to applicable laws.