Refund policy
Refund & Return Policy
Thank you for shopping with Nexio.
All Sales Are Final
All purchases made through Nexio are considered final. We do not accept returns or provide refunds for:
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Change of mind.
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Incorrect size selected by the customer.
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Color variations caused by different screen displays.
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Personal preferences after the order has been delivered.
Please review the size chart and product details carefully before placing your order.
Damaged, Defective, or Incorrect Items
If you receive:
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A damaged product.
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A defective product.
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An incorrect item.
Please contact us within 48 hours of receiving your order.
Your request must include:
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Your order number.
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Clear photos of the product.
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Clear photos of the packaging.
After reviewing your claim, if we determine that the issue was our responsibility, we may provide a replacement or refund, as appropriate.
Order Cancellation
Orders cannot be cancelled once they have been confirmed or shipped.
Shipping Charges
Shipping charges are non-refundable except where required by applicable law or when the error was caused by Nexio.
Fraud Prevention
We reserve the right to reject refund or replacement requests that are fraudulent, abusive, or unsupported by sufficient evidence.
Changes to This Policy
We reserve the right to update or modify this policy at any time without prior notice.
Contact Us
For any questions regarding your order or this policy, please contact us:
Email: shopnexio0@gmail.com
Customer Support: +91 7780866596